Contact information
Contact Information
Last updated: June 14, 2026
Customer support
For order questions, shipping updates, returns, refunds, product information, privacy requests, or general support, contact us using the details below. Please include your order number when contacting us about an existing order.
Brand
Seraphina Maison
Operating company
Hangzhou Lisha Women's Clothing Co., Ltd.
Registration information
Unified Social Credit Code: 91330100736022798U
SeraphinaMaison@outlook.com
Phone
13588316880
Business address
Room 601, Building 2, No. 227 Xinsi Road, Donghu Street, Linping District, Hangzhou, Zhejiang, China.
Response time
We aim to review customer service messages within a reasonable business timeframe. Response times may vary during holidays, peak order periods, or when additional order verification is required.
Important notice
Please do not send returns to the business address unless we specifically instruct you to do so in writing. Return instructions may depend on the order, product, destination, and available return facility.